nt1519 ✭✭

Here is my referral code - a big thanks if you use it 😀 9BACK

Thanks for your response. I filed a compliant and a technician will be at my house to check the issue. Also, my neighbour has videotron internet and i checked with him, he said he never had any issues. Let's see how it goes when the technician comes. I will update the thread.

9BACK Thanks

Update on the above set up, even with separate router and Fizz as modem, the issue remains on my end and so far there is no resolution. I will post an update if something improves in coming days and what was done.

I will second what @Zenthar is saying to try to use your own router and see if that makes a difference. I was having the same issue of internet disconnect for a minute or so every day. I contacted fizz and they were saying they see no issues on their side. Now, I am using my own router for a couple of days now and it seems…