Réponses
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I still have the same problem as you, haven't had an update from support. I just sent another message by FB chat, because responding to their email bounces a message back that they don't take replies.
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Hey.. no, this still hasn't been fixed for me either, they sent me suggestion, but that still doesn't work, it's been over a week now that I can't access voicemail. They do answer, but only like once a day, and even then..
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I never saw the chat option either, now i have sent a message on facebook messenger to the Fizz page - https://www.facebook.com/fizzca/ Hope they'll answer there soon.
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thanks for the answers, but those don't work. I'll contact the Fizz team by messenger.