QLTeddy ✭✭

got same email today.

I just got the same email or similar, it is confusing. so it is an error???

I just confirmed that my kid's account (different one) has no problem to view usage at the moment.

My partner's account has the same issue.

I think 4 hours is too long. I switched service providers at least 5 times in my life, and none of them took more than 20 mins, most just took 5 mins or so. If it says pending activation, just wait, or you can open online chat with Fizz who may be able to check what's going on in the background. Good luck!