Jana S. ✭✭

Device? Working fine for me Galaxy Note9 and S9+

FizzEXT no1 should work, always did for me Note9

Probably not OS related, got 2 accounts only one was affected

Just to update... STILL NOT WORKING! Only silly answers from support like please reboot your phone and did you dial the right number? SERIOUSLY FIZZ ???!

Well, spoke too soon, got interrupted in middle of call and wasn't able to dial the same number again PROBLEM IS BACK :(

Finally working for me ! :)

@ Elmer V. I can confirm this issue was corrected for me and I can use my plan now. How about you?

UPDATE SADLY NO LONGER WORKING I like to THANK to Fizz for fixing this issue my plan is now working fine as it should Also received email that I will be credited for the time it did not work GREAT JOB FIZZ!

Same here, gone ...?!

Yes, Data only for now

When you purchase Travel Data Addon it's effective immediately till end of that billing period? My billing is 14th every month but when I tried to purchase yesterday it shows it will expire Feb14 not Jan14.I hope it will not start only Jan14, need it to work now. Thanks

Yeah, even if you find it, don't buy it, it does not work, first hand experience

This is unbelievable, 2 months and still not working?!

@WHIZZ You realize that this problem was reported more then month ago and nothing happened since and you still have no problem taking new subscribers money for the non working part of the service - Right ?!

Still not working and no reply from support except this generic BS I'm very sorry for this situation. I created a ticket for this issue and our specialised team will investigate the situation in order to help you. We'll get back to you as soon as we have a solution. I assure you that we'll doing all for you. Thank you for…

No replies from support, ticket 7144 The slogan should be: Cooperation WOULD BE a beautiful thing

I did open case 2 days ago, followed up with testing to more numbers ( land line, different mobile providers) no response from support. Ticket 7144

Yeah, pretty annoying and you need good data connection at that time

Very careful, confirmed by others that it DOES NOT work to Europe so you would be lucky if it works for you. Ticked opened, no solutions

NO, new plan/activation Saturday

Same problem here on Pixel 2xl everything works incl data but MMS can't send or receive Frustrating Looking for ideas. Even did network reset on the phone and it did not help PLEASE HELP ME

They clearly exist since I'm in contact with support Way more convenient to attach it to your plan than if you need to call any time then VOIP solution. Got that home

Yup, strange, waiting for response

There sure is option to purchase international calls you need to look harder

Nothing to do with calling in Europe but calling from Canada to Europe

Thanks for trying to help, unfortunately no block is not enabled

Just discovered I have the same problem, calling Czech Republic, not working