Réponses
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Sometimes you won’t get it instantly. Some people get it a little later.
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Welcome to the Fizz experience. Not everything is perfect, as you can tell, especially in the support department. Your best option is to contact support. Good luck!!
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Our ranks were changed as well. I’m now a level 1 for some reason...dans why is Fizz showing people's full names in the community hub? Commentaire de James M. #1533 avril 2019
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That’s not what a Fizz chat representative said... Image credit: u/eatmyshorttys (https://reddit.com/u/eatmyshorttys)
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Fizz has an outage
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Yup. The site keeps going online and then offline again.
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Could be that the SIM card is broken or configured incorrectly by Fizz. Before making conclusions though, make sure to test your SIM with another phone.
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Unfortunately, yes it will.
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No. VPN works on Videotron and Fizz will be no different.
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Sometimes ISPs will intentionally throttle torrenting/P2P to prevent piracy so, I wouldn't be surprised. Just try a VPN and see if it makes your speeds faster.
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Just contact Fizz about it and they’ll resolve it for you.
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Sounds like a good deal and I received an invitation but I'm not ready to switch to Fizz yet. Maybe later
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Contact Fizz and ask them for a new SIM because this isn’t normal.
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It is auto-pay so there is no button to manually make a payment. Just update your payment method and you should be good to go.dans Why there's no " make a payment " button on your website ? Commentaire de James M. #1533 février 2019
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No you cannot. If they gave you free access to the website, this could be abused and take up a bunch of bandwidth on the network.dans Can you surf the Fizz website without using your data? Commentaire de James M. #1533 février 2019
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You won’t be able to access Fizz without at least a couple megabytes of data therefore, you cannot add an add on after you run out of data.
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This scam usually targets Fizz phone numbers starting in 343. Fizz is aware of this issue.
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Did something happen during the porting process?
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You should try switching your cell tower settings maybe. Try using a partner network and trying sending a text message. If that doesn’t solve the issue then I guess the last resort is to try a new SIM
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Thanks for your answers!
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Maybe they’re getting too many replies and they’re getting annoyed. *shrug*
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Support says that they don’t. So just bookmark the website to your phone
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Did you get that phone from Videotron?
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Use their live chat service. It’s much easier to talk to them using this method.
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what is your issue? maybe ask the forums and we can help you.