Fethi H. ✭✭

Fizz has bugs in the activation and sim swap process. Be ready for surprise, having invalid sim card that doesn't work. The customer service will be blind and bother you with email stating that everything is good. Disapointing

Doomdroo. I appreciate your help. Thanks. Best wishes for you. The issue persiste and the customers service agents go blinds don't help just send emails saying plan active ,,(means money is going. The number too if you don't keep paying for no service) They are not smart else they ask for the sim card code to try check it.…

She has only voice. The plan paid and active. She bought a sim. Activated it keeping the old number in the account as she reported old one lost. The sim has assigned number the old number in the account. The sim doesn't register or connect to any fizz network. It's fizz issue. They don't recognize and keep telling plan…

Fizz Don't close this post Let others write comments and report Thiers same issues. It's not fair . You put your official comment as ticket opened or contact us and close the post to not let us inform if situation resolved or we already left the network unsatisfied Fizz be honnest

2nd update. Everything is perfect with my sim card. But My wife new sim card that she bought because she lost the phone with old sim card, is not working since two weeks. The sim card can't register to 3G or LTE Fizz or EXT fizz network. Also doesn't show it's number in the phone sim details. Activation was done correctly…

Update. Today 18th day. 9am50 I receive an email from fizz stating that the issue has been resolved. (Used to get similar emails from customer service supposing that it's resolved ... Unprofessional) Tried again. I am getting LTE+ SMS MMS working. No call service subscription in my plan. This prove that the issue was on…

Fizz Don't close this post Let others write comments and report Thiers same issues. It's not fair . You put your official comment as ticket opened or contact us and close the post to not let us inform if situation resolved or we already left the network unsatisfied Fizz be honnest

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I tried everything. The issue is coming from fizz as the sim card was working well and no changes made to the phone. The problem is related to fizz processing of reactivation of sim cards. It's Thiers problem but don't see it. Even you buy a new sim card and activate it you will have same issue. It's clear that fizz is…

but, fizz must automate sending of instructions upon purchase of add-ons that require things to be done to get used. thanks for your answers. i will follow regards

you right, nothing clear, i am still hesitating, also except apple phones, google ones, samsung and cheap ones are maybe international version with two sim cards that doesn't perform well in north america. don't talk about warranty, its like you are buying them from the dark web if they are serious they will care about…

samsung s20 fe specification doesn't show model number nor processor name i am sure its the international version with two sim cards that 5G is not compatible, a lot of complains on quality and performance, a lot of returns. are you looking for future victim purchaser, else update specification, stop confusing us, respect…