Réponses
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Yeah it's kind of confusing at first but it's your second payment. If it does not appear, you should contact Fizz support.I did once and they had to add it manually for it to work.
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As-tu essayer de contacter Fizz? https://fizz.ca/fr/faq/resoudre-un-enjeu Peut-être pourront-ils réparer ton problème.
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You'll have to talk to Fizz support! @Mike has linked you the ways to contact them. I would suggest the Chat option, as they seems to resolve problem faster than Facebook.