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Re: Considering porting to Public mobile due to travel pass
Hello @rosey, many people who travel on a regular basis buy pre-paid SIMs in the UK (or wherever you travel). This is often less expensive and more flexible than travel add-ons. This is largely the r…1 -
Re: I got a Samsung A12 from Fizz and it's EXTREMELY slow. Anyone else have this problem?
Hello @Gacia, I would suggest you back up your data on the phone, reset it to factory settings and download all updates to the OS and apps. If the problem is recent, it may be a software bug that an …2 -
Re: NEW user: Hooked up and wrong speed 10Mbps instead of 120Mbps
Hello @Samdude, another method to contact a Fizz agent is to log in to your account, My Settings, Contact Form. This opens an email exchange. @Emporium and @EricPD both have the most relevant informa…1 -
Re: Perk
Hello @Mikeytas, the 5x 1GB data Perks are likely rewards you earned, perhaps from buying a phone from Fizz. You must activate them or gift them before the expiration date.1 -
Re: My phone suddenly refuses to connect calls to a number that used to work?
Hello, I would suggest: enable then disable airplane mode on your phone to reconnect to the network check the network APN settings, reset to factory and reset FIZZ APN settings restart your phone if …1
