yon ✭✭

Thanks everyone for your answer. The issue is still not resolved. Whatever solution you suggested did not work. This should not have happened in the first place as FIZZ couldn't get the re-set password right. It's been days since it gives NO real technical solution, and the only response was we are working hard on it, it's…

Yup! Already contacted fizz via Facebook. They are slow at getting back other than spinning with the messages, such as 'we are working hard on your issue'. Nope! copy and paste the link at Chrome didn't work.

Hi Alessandro Thank you for the reply. No, it's not an issue with the browser. We have also tried two different browsers on my laptop but in vain.