someuser120344 ✭✭

@Clive No idea what it was in the end. It just started working again at some point before my ticket was actually seen but not before I'd written it.

This thread can now be closed, the issue has resolved itself without any obvious mechanism.

Additional note: The online chat is also broken on Chromium, not just Firefox. So the browser I'm using isn't the root cause of the issue.

@Clive Thanks for the Contact Form reference, I wasn't aware of that option. They really should mention it exists. I've tried most of these save the factory reset & SIM swap at the moment; I'm worried about data loss and don't have a ready setup for backing up everything.

Je pense qu'ils ont presentement des problemes techniques.

As I mentioned in my OP, the call I'm trying to make is within Quebec while I am within Quebec. I also mentioned that I am unable to contact support because the online chat is broken and I do not have social media accounts. I have also gone through the troubleshooting steps to no avail. I used the same phone a few weeks…