ruojunm ✭✭

Thank you Allison. But I am realy unlucky. https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do This page says to reset my password and I just did. It also metions a link called "https://fizz.ca/en/contact-us", which says: In order to chat with us, make sure of this: You must be logged in to My account. You…

@Allison Thanks for your help. This is really a friendly community. I think your assumption that "I got a defective SIM card" might be the only possible fact. Do you know how to apply to get another SIM card for replacement? Thank you! Ruojun

Hello Ed, Thanks for your help. To your quesiton: If so please share your experience. Ruojun: did you chat with Fizz about it? You just need an internet connection to reach out to them. There are other weird thing. 1. I never get a way to chat with Fizz. The "Help" link on the top of my account page:…

Hello DIANA, In the page you gave me, it clearly says: Even with a poorly configured APN, you’ll be able to make and receive calls and texts. You will also have internet access when connected to a Wi-Fi network. So far I cannot make and receive calls and texts. Also, I try by following the vedio in the page, it doesn't…

IN addition, "Doesn't work" in my case means "No call/msg/data"