rleema ✭✭

To add to what Mike said, if you have data. Check this link for the APN info: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

I don't see that on my browser, I see the normal 10 Mbps

It should appear in your next cycle like upgrades from My Rewards. You apply it this cycle and it changes in the next. If you're worried you can contact support, just click on this link and wait 3 seconds for the bubble chat. As this seems to be https://fizz.ca/en/contact-us

Having us fallback onto say Videotron's network for roaming would at least allow people to have calls and texts. I would imagine this would be the most probably plan to have a fallback as Videotron is the parent company. Otherwise this is quite unacceptable for many users.

Same, Data was down for a bit and I'm between 3G and H+