lesleevdp ✭✭

@Whizz - BTW - thanks for link about how to return a modem. If you had read my post, you would have seen that I returned my modem as per Fizz's instructions, and that they had received it as per Canada Post tracking, and that I sent that tracking information and a pic of the signature to support.

As I wrote in the original post - the package was delivered to Boucherville - to the address on the pre-printed label sent from Fizz. Of course I contacted support….the ridiculous answers below…doesn't make me feel all warm and fuzzy. This especially so because they charged me for a month on internet after I cancelled.…

@mamie - nope - the reason I cannot gift data is that apparently the data is rollover. The error does not say anything that gives a hint about this. And a further issue comes up... if I cannot gift data, then why is the app always telling me to do so. Huge product flaw, but when I told @FIZZ_Support about it, I didn't…

ALL - my apologies.... seems there is an issue when I enter people's codes and I am NOT ABLE to gift data after all. Looking into why... frustrating...

Tried to send you data, but I got a message that there isn't a mobile plan.

Thanks @Fling... can't see to open the chat or iMessage... are there office hours that you know of?