jagr88 ✭✭

Hope you have better luck! I asked the rep to take note of my issues with the queue cause it didn't seem reasonable...

I ended up downloading chrome, trying to access chat - it didn't work. So I turned my computer on and off, cleared the cache on chrome and finally it worked! Support also got back to me on Facebook - took about 5 hours I think. Once in contact, they were able to swiftly resolve the issue.

Hello PF_Ref_D2U9A, I have followed those procedures- blocked my phone and ordered a new SIM card and bought a new phone. I have been unable to get through on the chat bubble - my current window has said I am being transferred for the last 10 minutes. I reached out by Facebook and was told they would put me in contact with…