inventorArtist ✭✭

Thanks. the account is about 6 months old. Much appreciated.

So I've talked to my bank and they say everything is good and to contact fizz :) I've waited a couple days to let any retry limits expire. I just tried my friends card and it's giving an error too. It also says: The proposed address doesn’t perfectly match to the one associated to your credit card By the way, that error…

I'm now getting error 481. I did some more research and I found this message (below). It says that my bank has reached some sort of number of attempt's limit and it might take 24 hours to clear it. When I called them they said everything is fine, perhaps they cannot see if transactions are being blocked because of too many…

I just noticed when logging out of fizz (in chrome) it stays logged in. So perhaps there's something in that.

Can support just modify the card that's already in my account? My new account only has a different expiry and CCV. Everything else is the same. A thought… There's a modify link on the current card but when clicked it doesn't seem to work for me.

After waiting 2 hours or so I was able to get support to release the timeout so I could try again. It went right back to telling my my address is wrong. I've been very careful typing it in (plus accepting the address that's there which worked on the card that was replaced). I spent 2 hours on this yesterday too. I need to…

Anybody know what the timeout is for the "too many tries" at putting in my new card?

Okay, I'm trying to get an agent to see if they can do anything for me. Today I also tried on my cell phone and on a different computer in case that mattered. But still same error. Also, I now have an error that I have made too many attempts to enter a card.

Thanks for the idea about private browsing. I tried it but no go… It still says the address doesn't exactly match my bank. But I've got that info up on another screen to make sure it matches. I'm typing it carefully and it's just coming back as wrong…

I'm in chrome, so I tried it in firefox. The button for saving the address is working but it still says that the address I gave doesn't match. I've got my address up in my bank one another screen, I'm sure I'm typing it right. There must be something special about the expected format that's not right.

I found the bubble but it's just a bot. Can't do much with it but I'm trying. When I'm typing an address for my new card, the "SAVE" button stays disabled. It's like it doesn't think I've typed my address yet but I have…

Thanks. I'm just trying again from my profile under payment instruments. It says my address doesn't matched. Nothing has changed and it looks right. Okay, I'll try the green bubble you're talking about. I can't find it at the moment but I'll look for it.

Great, thanks!

Thank you very much that is very helpful!