Comments
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Your live chat tool is neither quick, nor efficient. At least put in a queue system where we can see where we are in the line so we don't have to sit in front of our computers for who knows how long and wait for someone to respond. Then when someone finally is online, we happen to be afk and they stay for one minute before…
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Definitely should be mentioned to new members. I'm a member of the forum with my Fizz account, and have only ordered a sim card, without a plan yet. However, my order was messed up and only received one sim instead of two. The waiting game is just unbearable and is a real turn-off, making me reconsider whether I want to…
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> @Whizz said: > Hello, > > There was a temporary issue that occured for a few hours today. > > The issue was resolved and you may order a sim card. > > Here you can find the steps to do so: > > Also, I see that you reached out to us via chat, however due to a higher volume of contacts you did not receive an answer…
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What a joke. Said something negative so they wouldn't post my comment.
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How is it possible that sim cards are all sold out?? Does customer service (chat) exist? Been on hold for almost 2 hours. What a terrible first impression!!
