aype ✭✭

Thanks Jess! That's a great tip!

Well, here is an update. I have submitted a complaint and received a response telling me a new ticket was being created, that they would look into the issue and that they would reimburse me. 3 weeks later, no update has been given in writing, no money has been reimbursed, and all tickets have now disappeared from my…

Thanks to all those telling me to contact support. That's not really helpful unfortunately since that has led nowhere everytime I did on this topic. And for the escalation of the ticket, I had tried that early June and that's how they ended up adding the update in the ticket if I remember correctly but nothing more. I was…

Hello again, Thanks @Fling I have contacted the team this way. The agent said I should see the remaining amount so he opened a ticket. But I believe this might be BS as none of my friends on Fizz see the remaining minutes either. I will let you know @Vanni For the others, unlimited minutes is 7$, but I prefer choosing the…