Comments
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They may reply you next day. Have you tried entering the APN setting manually? If it is an iPhone, verify if you have a carrier software update. If it is an Android you can enter the APN settings manually and then reboot your phone.
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Hi Adriana, Reboot your phone once, this will help to resolve the issue. I am connected to FizzEXT too and was experiencing the same. After consulting with Fizz Tech Support via https://m.me they advised me this procedure.
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I am experiencing the same issue. I have submitted a complaint via my account portal. Suggesting other users too to submit a complaint if you are experiencing the same so that the issue gets escalated.
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I am experiencing the same issue. I have submitted a complaint via my account portal. Suggesting other users too to submit a complaint if you are experiencing the same so that the issue gets escalated.
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Able to send and receive SMS, but MMS not working even with APN settings manually configured!
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Thank you Frank S. for sharing that detail. Will verify after 2 hours.
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Me too, my SIM finally got activated. - Current Status on my end - Able to make incoming and outgoing calls: Yes Able to send and receive SMS: Send - No / Receive - Yes Able to use Data: Yes Most probably their technical team is still working to resolve the issue in their network related to the yesterday's outage!
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Thank you for the update JD B.. Unfortunately the issue still remains to be the same at my end. I have been rebooting the phone since today morning once in a while, but no luck!
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Me too! I'm having the same problem. Unfortunately, the chat bubble is not appearing...it seems they may have disabled their chat service temporarily. I have submitted a complaint via their contact form, hoping to get a prompt response from their customer service
