Comments
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... you know when you do something terribly dumb and advertise it to the world... Folks, I'm an idiot. I ordered my sim card using one email address and created my plan using another. Obviously, I forgot this slightly major detail and kept checking the wrong account. Fizz was kind enough to break this to me gently and, as…
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Ticket sent. Hopefully my days as a level 1 pleb are numbered. Back to lurking for me...
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Thank you both! Both your answers have helped me piece together what I believe has happened. Despite having a mobile plan and making my monthly payments (and my phone working without issue), my account shows that I don't have a plan at all. This might make me seem inactive and delete my points every 3 months. Cheers.
