Sharif ✭✭

Thanks Clive, that is very useful info to know Fizz is not a reseller, but Videotron is the parent company. (I hope Videtoron's bad/slizy pricing and customer service never come to Fizz) I have schduled Fizz 120mb for 2022-06-29, and my VIF yearly ends on July 1st. I am one of early Fizz mobile customer (2 mobile phones on…

One last question, my current (yearly) subscription with VIF ends on July 1st. Can I start Fizz few days before that, e.g. Monday 2022/06/27 (don't want to switch on holiday July 1st, and if some problem happens no customer service during July 1-3).

Thanks Zenthar. When I swtiched to VIF from Videotron (direct customer) 7-8 years ago, Videotorn dragged the transfer for 3 days (no internet) and finally when I gave up and asked VIF to refund me and ready to go back to Videotron (much higher cost) - VIF stepped up and forced Videotron to do the transfer. That's why I am…

Thank you so much PF_Ref_D2U9A. It WORKED!!! My phone's APN (Access Pont Names) was not set properly. It was set to old 'Videtron (midea.ng, i guess from before switching to Fizz few years ago, but it used to work in Canada and USA locations)... I added a new APN as you listed (make sure to select it in main/1st APN…