Seungwoo ✭✭

Please provide your address, and fizz support team can help you.

Usually, you don't have a choice for that. The area code is given by the address that you typed.

You should not wait for more and definitely need to contact the fizz support team as soon as possible. For me, it took me less than an hour

Personally, from my wife's case, it took around 1 hour to transfer, you definitely need a fizz support team's answer.

that should be a bug in my opinion.

I'm looking forward to having a faster speed internet service!

If you are referring internet plan, the speed changes the following business day (and updating the upcoming billing cycle). Otherwise, you should consider adding an add-on for the current billing cycle.

10 Mbps is 1.25 MB/seconds. It's possible that you can watch FHD (1080p) video, but possibly limit with FHD 60 fps video. For the 4K video, it's definitely not sustainable. Reference: https://support.google.com/youtube/answer/78358?hl=en