Sergio C. #643 ✭✭

If I'm not wrong I should have it by now... It's been more than a month since I paid for it.

@Abraham S. They have to invite you.

Here's an update. The payment went through yesterday around 23:00 which left my wife almost 24 hours without service. An issue like this should not happen again... Never. They told me they know this issue and that it is under investigation. Apparently, I'm not the only one who had this problem... This issue has been now…

Hello @Rose H. As I said, that's what I've done and now I see the same credit card twice.

Hello @Whizz. I already did it and I hope it works. The only thing is that now I see the same credit card twice. I don't want to do anything in case the payment doesn't go through tonight... so I will have to deal with it later. Man, what a mess you guys have... this is very unprofessional.

Thanks, @Victor C. The email they sent me says that one last attempt will be made after that delay to collect my monthly payment. According to customer service, this will happen tonight around 23:00. I don't want to add money to my wallet to then finding myself dealing with a double payment. As the old proverb says:…

Btw, be aware that Fizz is monitoring our answers and they will delete them if they don't like them. It just happened with two of my answers in this thread.

Hello, thanks for your support. I have already contacted Fizz and submitted a complaint with CCTS as my wife will lose one day of service. Here are the links to complain to the right authorities: https://old.reddit.com/r/FizzMobile/comments/a4qyu1/links_to_complain_to_the_right_authorities_liens/

I have already contacted Fizz (they said that unfortunately, this situation is under investigation). I have filled a complaint with the C C T S as my wife will not be able to use her service today. Thanks for your support. Here are the links in case you need them: https://bit.ly/2MITFHe

Hey @Whizz, thanks you the feedback. Unfortunately, according to this message I received, the application is not available yet (see image attached). Is it available now? If so, could you please share the link for the Apple store? Thanks!

Thank you very much!

Thank you very much! @Whizz, I have another question... During the process, I've been asked about my current internet provider. What will happen to it? Will you take over like you did with my phone number or do I have to cancel the contract myself? Thanks!

Hi @chaim H. Just contact them... I did it a while ago and they fixed it.

Hi @Rebecca S. We both use use Fizz and iPhone, me an 8 and my wife an SE. She was in Vancouver when this happened so it will probably be that.

I hope they support it soon. It shouldn't be normal that they don't offer it yet.

Thanks, @M H. @Darren B., I hope they support it soon. Btw, it shouldn't be normal that they don't offer it yet.

@Sam P., for IOS I use 1Blocker. Ghostery spies you. uBlock origin is great for desktop. If you use Firefox, you will have even more options to block ads, trackers, etc.

@Sam P., get an adblocker!

Here's a speed test I just ran...

Voilà! - 15Mbps..............$25 30Mbps..............$30 60Mbps..............$35 120Mbps............$40

Well... welcome to 2018 (soon 2019). Firefox is considered one of the big browsers out there... I'm not saying to update their code to adapt it to Internet Explorer. The main point of my post was to flag a bug I discovered.

As I said, we all are being part of a social experiment... -

Same here... this situation is pretty chaotic. Are they going to go fully live (normal prices) after December 19? I don't think they should...

Thank you!

Network is back for me but 3G...

Hey @YUN H. I live in Montreal so it should be okay, right?

Can't wait for this service to be ready... I just hope they will offer us the same price for being beta testers or to those already on board.... Bye bye Teksavvy! -

Thanks, @mario D.

A suggestion box will help them improve and it will motivate us to help them to grow. I know that right now they must be very busy debugging but it doesn't mean that the wheel have to stop spinning... They have to become a better service if they want people's confident and they will only be able to do it by listening to us.

Wow, those prices.... I'm wondering where is the trick. Both mobile and home internet prices are too good to be true. Btw, DSL or cable?