Sean W. #4468

Comments

They have responded that my plan is still present, but that it doesn't show on the website. I was also charged as if my plan hadn't changed at all, so it sounds like it is a pretty weird bug.

in Roll over - can I put data to zero in my plan and keep using roll-over? Comment by Sean W. #4468 April 2019
I just tried this. My plan rolled over two days ago and now shows no data. I read the contract and FAQ entries carefully beforehand, and from everything I can tell it should have worked. Am chatting with customer support now.

in Roll over - can I put data to zero in my plan and keep using roll-over? Comment by Sean W. #4468 April 2019