Comments
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Thank you all for your answers. I will contact Fizz for an answer.
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Yes, My child's phone is with Fizz. I received the Amber alert before, when I looked at the settings, the alert are all enabled. I never changed the alert settings. I can see the Amber Alerts history. The latest one was in January 2020. I didn't receive the alerts since then.
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Can you please address it in more detail?