Comments
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They have no clue how to fix my issue and they wanted me to upgrade to next level internet to fix the issue. False information and pressure to upgrade without fixing the core issue. I have no choice but to cancel now. Unfortunately I can't find a ISP right away so I will have to stay with Fizz for a few days or weeks. :(
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Very disappointed in the technical support they lack common sense. One of the tech gave me this link. https://fizz.ca/en/faq/which-speed-should-i-choose the information has nothing to do with reality and was clearly written by someone who doesn't understand how the internet works. Another tech support by email send me this…
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The chat bubble showed up. I am getting support but they can't fix it yet.
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I hope you are right.
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What you pasted there is the exact text that show up when you try to get support with the chat bubble. It is literally the first thing I tried.
