Ryan L. #885

I assume that question was directed to me, @Kevin. Back in November, I signed up for Fizz and took one of their numbers. I wanted to test out the service. I ended up cancelling before the 15 days, and got a full refund. Fast forward to last night, I decided to reactivate (looked like issues I had are now resolved), so I…

in What if I already activated my sim card, now I want to port-in my previous phone num er ? Comment by Ryan L. #885 March 2019

Like others said, you need a new sim to port in. However, another option is to deactivate your current Fizz plan, then reactivate it. During the reactivation process, you can port in your number on the existing SIM. I just did that last night.. only snag I had is my activation isn't fully complete (might be specific to my…

in What if I already activated my sim card, now I want to port-in my previous phone num er ? Comment by Ryan L. #885 March 2019

Thanks for that direct link, Pierre-Olivier, but it just goes to a blank page. I ended up opening a Support Ticket. I think people are right, my account isn't fully activated. I do see in my notification to 'Finish activation', but that just takes me to: Enter your SIM activation code screen.

in Forgot to add Voicemail, now not able to add it via Manage Plan? Comment by Ryan L. #885 March 2019

Thanks all for the reply. I guess there is something wrong with my account. This is all I see under Manage Plan

in Forgot to add Voicemail, now not able to add it via Manage Plan? Comment by Ryan L. #885 March 2019

Ryan L. #885 ✭✭

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