Comments
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Hi Michael, Just wanted to share an update. I had the same problem last night, when I tried to activate during the outage around 6pm last night. When I switched over last night, I didn't receive confirmation email from Koodo (previous carrier), or from Fizz. In addition, it said No Service all last night, and even this…
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Hi Shalom, If you transferred your phone over during the outage from last night, it's possible there's a backlog to get it activated. I did this last night, and only received the email that my phone number was transferred a few minutes ago. After getting the email, I updated operating system on phone, removed SIM,…
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Hi Ryan, Did you activate during the down time last night? Update: I did, and was having similar issues. I recently received an email from Fizz saying my account had been transferred. I think there may have been a backlog from last night. It might be worth removing your SIM, restarting your phone, and then inserting the…
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Give those a shot, I think you might be in the same boat as me. I'm on iOS so the way it describes carriers is probably slightly different, but it seems like you can see the network but can't connect to any of those. Fingers crossed, I hope the manual network selection works for you. It sounds like some people have had…
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From what I understand, you are saying your phone number is invalid? Is it possible that your phone number is registered outside of the subscription area? https://fizz.ca/en/faq/subscription-area-and-coverage-area --- There's supposed to be a chat bubble on the website during support hours, but it's not appearing. Given…
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Experiencing this as well on my end. If I go into Network settings for my phone it says SIM Not Provisioned, Ryan do you see that as well?
