Radek ✭✭

Why don't you go on chat with Fizz and ask them to put you in contact with a tehnician or schedule one to come to your home.

I had the same problem. I would speak to the landlord and ask Fizz rep what to do. See if your landlord can get a tehnician to come and install the cable and outlet at your place or if he gives you permision to call one. What happens usually (but I don't know in your situation) is that sometimes when a building/house is…