Priscilla S. #22073

Thanks again Jessy_ref_i88b6! Turns out it's hardware-related. Long delay before a tech too... Sept. 8th soonest. Will work through hotspot meanwhile. I truly appreciate the help you provided. Have a great day! PS

in Router Still Not Working after Payment Mode Updated Comment by Priscilla S. #22073 September 2022

Thanks Jessy_ref_i88b6! I think the new credit card is properly associated. It is showing as the Default Payment Mode for both of my plans. I did not see a "Proceed to Payment" button, but my Transactional History is showing a payment was taken on Aug. 29 for my Internet and on 31 Aug. for my phone. Is there anything else…

in Router Still Not Working after Payment Mode Updated Comment by Priscilla S. #22073 September 2022

Please disregard. It was my browser (Firefox). Works great with Google Chrome. 😃

in Account Access Error Comment by Priscilla S. #22073 July 2021

Priscilla S. #22073 ✭✭

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