Philippe L. 84319 ✭✭

Comments

  • That doesn't make good sense to me since I'm referring to a network that I used to have before switching to Fizz and I still have the same phone. I have a Pixel 2 XL. I don't see more than just the name of the network. For the record, I switched networks while I am at home and got data. Doesn't mean I will when I'm in the…
  • Oddly, when I remove the phone from automatic selection, I see 2 x Fizz and 4 x Fiz EXT. I selected the first and got "couldn't connect". Second once allowed me onto the network and sure enough, I have data. So given Fizz is much less expensive and I'm very technical; I'm fine with having to manually switch. whether this…
  • I checked the APN settings already.
  • In what way would I adjust the APN? Also, you mentioned I could manually change networks, I couldn't find how to do that (Android, google Pixel). Since I'm not in Cornwall right now it would be handy to be able to test this since once I go there, I won't have data to report and troubleshoot when I'm there.
  • I checked data and phone service but not text. I had phone but zero data. With regards to fizz roaming partners, I used to live in Cornwall and had Rogers with the same phone I have now so there's not question the roaming partners support my phone. As mentioned previously, I did all the tests and settings you mentioned.
  • The majority of my usage has been in Ottawa which is at my residence. When I travel to Cornwall, it is for very short periods of time but I do need data while I'm there.
  • Roaming is enabled and I do have a Canada plan. I rebooted the phone, switched data off/on and cehcked all my APN settings. Network is automatic.
  • I checked my APN settings and they are correct. I did see the fizz.ext network listed on my phone. Roaming is enabled on my phone as well.