Phil24 ✭✭

Hi ah727, you're totally right, I like to understand what's going on but even more important, I would like a mobile phone service that just work. Now, it is not since October 31. Check out the second link I provided and scroll down. Someone else already suggested the application Network Signal Info, and it's really great.…

You've got to be kidding me... I'm in 3G only and it's been stable for a week and now today the problem is back. Well, I will try FIZZ EXT now back and forth like discussed. I probably won't be able to reply here since Fizz will close this thread very soon.

For sure, it could be an interesting thing to try FIZZ EXT. I don't know what network that FIZZ EXT would give because I never tried but if it would be Videotron, then I'm sure it would have worked just fine because a Videotron's SIM card in my phone works just fine :) Fizz's support never ever, not even once, suggested to…

I better answer right now else Fizz will close this thread too fast which is a problem. No, that is one thing I haven't tried, using the Fizz EXT partner's network. But like you said, Fizz don't allow you to use Fizz EXT for too long. I don't understand why I would even consider using it. If you are in a pinch, yes, for…

The phone which should switch automatically to 3G makes sense and is my guess that it's the problem. Seems like my old phone LG G6 and Samsung A52 was switching to 3G only and also you S21FE but not my new A53. Other people reported my problem with the A53 but not a lot. There is, of course, a lot more people using the A53…

Thank you very much for those awesome answers! First, see the file attached, it's a screenshot of the software Network Signal Info, very good software. It shows that on my old LG G6 which has no problem and my new phone Samsung A53 that both has -107 dBm * 33 ASU, they both show the exact same signal strength. So again, we…

Last one just sent, all five are gone, thanks all and have fun with it :)

Ok one left now!

One more down. Still two to go!

I'm dumb then because I do not see this option. I click Perks, then I click the perk (1 GB) and it says Use or Gift. If I choose Gift then it says I need to add a contact.

No still 3 left.

Two down but still 3 to go!

One sent. Still four to go!

No idea how people can give a perk with this useless code. Fizz says I need a phone number or an email. I've sent you a personal message. "Find another member by entering their phone number or email address. By adding them to your contacts, you’ll then be able to gift them some of your Fizz data or Perks."

Thank you very much for your reply Whizz! No. My calls do not drop after 10 seconds. I never said that. Your agent did not wrote it well. The issue is that people on the other end, randomly, do not hear me for 5 to 15 seconds. It's also documented in my other thread. However, this thread here is not about this issue. It's…

Just chat with them again. Went back to "Fizz / RAT : LTE" and there was some APN configuration missing, we added: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy: mmsproxy.mobile.bm MMS port: 80 APN type: default,mms,supl Don't know why it wasn't there. Maybe it was never there or maybe it got lost when I switched to…

I forgot to say that yesterday with "Fizz EXT / RAT : LTE" that I had the same problem as before so it did not fix my issue.

"Fizz EXT / RAT : LTE" has been down here for 2 hours. Can't make a call. This fix is not helping at all if this service is going down. Yet, they say that everything is functional which is a lie: https://fizz.ca/en/faq/status-services I switched to "Fizz EXT / RAT : GSM" and it's back online but I would prefer to have LTE.…

Just chat with them. Their chat is broken with Firefox (linux + windows) but I made it work in Chrome. We switched my network operator to "Fizz EXT / RAT : LTE", they say the "EXT" it's the network provided by their partners outside of their subscription area. We'll see how it goes in the next few days.

Yah, I guess I will have to contact Fizz directly. Cannot be a problem with the antenna coverage, I'm in downtown Montreal. If this goes on, I will have to request a credit, this is a poor service.

It started Monday, August 30th for me. People cannot hear me but I can hear people. Been going on the whole week everyday. I use my phone a lot. Hey Fizz, what is going on with your cellphone network?