Comments
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@Maxime: Your modem is busted. Nothing will fix it, except replacing it, which the technician will do when he is done servicing Videotron customers.
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"Customer Service" is non-existent for this problem. I've been almost 4 days with no Internet and every day all the "service" people tell me is 1) There is work being done in my area (apparently without trucks or technicians), 2) Unplug and re-plug the modem, 3) Be patient (My patience ran out on the first day). BTW, I…
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DO NOT Sign up for FIZZ! I've had the same problem for over 3 days now and NO SERVICE from Fizz!!! If you can contact them via someone else's Internet, all they say is to be patient and there is work being done in your area. NOT TRUE! No trucks anywhere in my area at all.
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HELP! I have the same problem. No chat bubble appearing anywhere, not to mention that I had to go to McDonald's to get wifi, because my home phone is via Internet, which doesn't work! NO EXPLANATION anywhere on the Fizz site for this problem or what the red/orange button means.
