Comments
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In case it happens to someone else, I was never able to contact anyone at Fizz but the technician showed up today and I now have internet. My suggestion would be to have some kind of automation that tells the customer when there is a delay.
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Ho sorry thank you for clarifying this is a user forum. I guess there really is no way to reach them... I'll wait a little but I'll just cancel my fizz internet if they don't answer I can't wait until Next Tuesday to get another appointment. I keep going up and down in the chat queue
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I don't need an automated message. I can't wait to reschedule an appointment. I need it today. All the chat options you offered I havn't received an answer sicne yesterday. If you can't do anything, can you at least tell me if I should expect only the modem or a technician actually needs to come run some cabling? I don't…