Os_DJEOK ✭✭

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  • I have a similar problem. I chatted w/ customer service and they opened a ticket for me. It's been almost a week and it's still unresolved on my end. Also, we are not alone, on Reddit many users are having similar issues after the "unboxing" of Fizz revamped new graphics. I would suggest to contact them to let them know…
  • Bonjour KarynB7, Pour que la montre fonctionne sur le réseau de Fizz, elle doit pouvoir être compatible avec la technologie LTE, 3G ou HSPA. * Si LTE, elle doit supporter la fréquence HSPA 850 MHz ou 1900 MHZ pour les appels. Pour les données mobiles, l'appareil doit supporter la bifréquence 1700/2100 MHz (AWS/bande IV) *…
  • Salut Tijani, Pour faire un paiement en gardant la même carte de crédit, il faut : * Aller dans votre compte Fizz, allez à Mon profil. * Cliquez sur Modes de paiement. * Sélectionnez Faire mon paiment mensuel. Il est possible que la ligne demeure bloquée quelques heures, mais le service est généralement revenu au cours de…
  • Hi Rachel, The prices that are crossed out are the regular price that will apply after the stabilization period is over for everybody who subscribed to the service on, or after April 12, 2019. Fizz mentioned that they will notify of the end of the stabilization period one month in advance. As of today, no news about the…
  • Hi Ellie, You might need to reset your network settings. This will also reset the Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. I would suggest that before resetting the network, to contact Fizz directly because there seems to be a confusion with your plan. Here's how to…