Comments
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Hi Jean-Francois; Yes the technician ( it will be a tech from Videotron ) should install a "drop" which is the cable from the outside line of Videotron's network to inside your house. Short answer YES ! :) it's part of the installation process ! N.B: Fees might be applied for the installation though !
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Hi there Qian, I can see in the picture you posted , the Jitter is at 59ms , this is not good ! You might want to check any cause of interference in your house that can cause wifi to be poor, also it is possibly an issue with the signal (i.e : the cable outside or inside ) and should be checked by a technician ! You should…
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Hi Nathalie, Good question ! Lots of answers when travelling here : https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options Here is a snip from the FAQ that might give you an answer: What if my wallet is out of money? If money runs out in your wallet, you will lose the ability to use…
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Bonjour Kevin, Fizz ne permet pas l'utilisation d'un autre Modem que le Hitron fournis lors de l'installe. Maintenant techniquement parlant , oui c'est possible d'avoir deux modems alimentés sur le Coax. ( ex: un Hitron de Fizz , un modem de Videotron avec forfait videotron ) Toutefois si jamais le splitter et mal…
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Also here the full FAQ from FIZZ https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work#2 Enjoy!
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Hi Stephan26, Here is some info about your question ; You cannot gift: An unlimited feature, such as text, minutes or minutes for international calls Add-Ons Gifted data (no re-gifting allowed!) Data that has already been rolled over. So you can just gift data that is part of your monthly plan to your sons, not the data…
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Have you tired to delete and reinstall the App on IOS ? I tried on my Ipad and it worked.
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Hi benk, You can do so by accessing the Administration page onto the Modem/router ( can be accessed through 192.168.100.1 or 192.168.0.1 ). Then navigate to the Admin tab and under the Management change there the password for the login. If you want to only change the Wifi password, you can do so under the Wireless tab for…
