Nick R. ✭✭

thank you johnny i will try that!

hi johnny, i did try them but with no success https://imgur.com/a/n8MPr5k everything works 100% if i switch to my videotron SIM but if i use my fizz SIM text/calls/data all work fine except for MMS which i have not been able to get to work at all (my phone has dual SIM, i can run both for call/text but have to pick one for…

why has no one offered to make any "verifications" with me? i posted this 2 months ago and have gotten no assistance from fizz, just emails thanking me for reporting the issue then following emails closing the ticket as resolved when nothing has been done i have submitted several complaints and besides acknowledging…

i still have received not received any further contact from WHIZZ since initial contact from them on Nov 17th i posted this on Nov 9th as I have had no MMS service since i signed up i would like to take advantage of introductory pricing but not if the service does not work please respond whizz

hi corina, still have not been able to get the MMS working no matter how many different configurations i try based on the suggestions here, on the FAQ page, comparing the settings to my old plan with videotron's, or general googling. calls/text/data all working fine (as far as i can tell), MMS cannot send or receive.

"I just found an option to send network parameters to your phone: https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/..." i don't receive anything when i try this link, no matter how many times i try it. i've received no SMS or MMS of any kind from fizz on my phone since activating, just email

still not solved

other options in "type of sign in" field are "none", "PAP", "CHAP", and "automatic"

added 80 to MMS port field, still no

removed the ".com", still fails when i try to send

i don't know why i can't reply to replies here, but those don't seem to be options in the settings for windows phone. there is no "APN type" see screenshots https://imgur.com/a/YuaEABi