Nancy B. #40527 ✭✭

Thank you @Jess_i88b6!

Yes - mine is down too!! I think Videotron has an outage.

Thanks for your answer Vanigh. I connected the cable supplied with the router. The Fizz modem was working but I was having wifi issues (it was sometimes down to 8mbps) which is why I decided to get my own router. I’m going to try resetting the Fizz modem to factory settings and will try it all again. Unless you have other…

I’ve finally managed to disable band steering and get my MacBook on the 2.4 just like my printer and the initial problem still persists. Even though I have my MacBook and printer on the same 2.4 now, Printing only works sporadically! Most of the time it just spins and says it can’t find the printer. Works fine from my…

Hi Fizzy - I have disabled the band steering. How do I direct my device to the network I want it on? (My printer is still not on the same network as my MacBook so printing is still a challenge)

Hi Fizzy - thanks - that makes a lot of sense, actually. So how do I redirect my device to the same network as my printer? (I’m not sure though how my iPad has no trouble printing even though it’s not on the same network - but if it’s working I won’t question it!)

I’m waiting for my husband to try to print again (he was the one having the issue) but does it make sense that my app now says I have 2 networks: 2.4 and 5? I have some devices listed under the 2.4 and others listed under the 5?

I’m waiting for my husband to try to print again (he was the one having the issue) but does it make sense that it my app now shows that I have 2 networks? Some devices are on the 2.4 and others on the 5?

Will try that - thank you!