Meng J. ✭✭

Comments

  • Why am I always not in that “some members see the service back” group but always in the “some members experience issues” group
    in Latest mobile service update? Comment by Meng J. April 2019
  • my cellular data was tracked by to Dec 2018, it wasn't reset just for yesterday so I couldn't check on that. What doesn't make sense is that even if the data was in and out, it was only about less than 20 mins for on the road for me, other time i was either in the office or at home with access to wifi yesterday. If the…
    in Ridiculous Data Usage during the Outage ?! Comment by Meng J. March 2019
  • I don't wanna be cruel or mean but someone should be FIRED for this! You are commercial service, people are paying you MONEY for not being able to use the service! This is insane! more than 12 hours you are not able to fix this, this is so ridiculous.
    in Status of our services Comment by Meng J. March 2019
  • I encountered the same issue. Contact the customer support and they will create a ticket to fix it for you. Mine got fixed the next business day. https://fizz.ca/en/faq/resolving-issues use this link to contact them
    in Changing email address on file: Internet option gone? Comment by Meng J. March 2019
  • i had the same issue. like others suggested, contact the support, the agent will create a ticket then the tech team will get it back for you. it took one day to for them to get back to you. It took another day for the data to reappear in your account. 
    in My previous data didn't roll over Comment by Meng J. January 2019
  • Thanks for all your help! I’ve contacted the support, and indeed it seems like to be a bug... so they filed a ticket and this morning I got my rollover data back. :-) if anybody has the same issue; contact the support using the chat bubble! 
    in Data rollover gone missing due to change of plan, is it a scam or a serious bug? Comment by Meng J. January 2019
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