Mazin ✭✭

Thanks. I add the new APN and I have a trip soon to Ghana. We will see.

@Jessy_ref_i88b6 Thanks. I have never done that during my travel since I got the phone. Maybe I typed some information incorrectly. I will go to Kingston next week and see if it works.

@Jessy_ref_i88b6 I could not find this path when I log in to Fizz. This is why I used Manual configuration for Android. My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notifications

I will keep that in mind next time I go to Toronto.

@Jessy_ref_i88b6 Yes, I kept the old one and created a new one based on the information that you have shared (I did that yesterday) with no luck. @BEBE: It is a new phone (Less than 6 months). Worked with No issues in Morocco, France, UK, Montreal, Ireland, Spain. I don't believe this is the case, but everything is…

For example, my WhatsApp only downloads Photos. No Audio or Video while on data. Just an example.

@ivey Thanks. I did not change my settings between the two times I purchased extra data. Also, my monthly consumption for the past 3 years is around 2 GB. How can I consume 2 GB in 1 day? Hope that support will call me. I can't access Support on the Fizz.ca

@Rimi Thanks for your information. I have been with Fizz for more than 3 years. My question was around the first 2 GB that disappeared (consumed) in less than 24 hours and the next 2GB that I purchased are still there after 4 days and only consumed 300MB. Hope to get an answer from @Whizz

Hi Adelina, I don't get the ? to ask for Support. I tried Edge, Chrome and today FireFox. Can you contact me on my cell # on the account. As you mentioned, I purchased 2GB two times. The first one was gone during less than 24 hours. The second one I still have 1.7GB after few days. I did not change anything in my setup.…