Comments
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Update-- I got through to support finally and they escalated my ticket! On their side the account has not been activated yet, and it needs to be done manually by their tech team. So after some patience it looks like it will be resolved soon.
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Thanks for the suggestion. I have contacted twice now by chat, first time was told to wait until after 17h when technician would close the ticket for the installation, and that they couldn't escalate my ticket due to a technical issue on their side. Now I am in queue for over an hour stuck in position 33... So I made this…
