Comments
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Débranche fizz et abonne-toi a oxio. Ça va aller plus vite. J'ai passé 2 mois avec le support et totalement inutile
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I contacted support 4 times
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Seams like Fizz does not have a second level support. Support was like a broken record of reboot modem, disconnect devices, run speed test. I know it's the basics but after 4 calls we should be doing something else. And I find it sad that a client cannot choose which answer was best in the community forum. It might put…
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Had to re-post since a wrong answer was given on my previous post. So the speed issue was with the Fizz network in my neighborhood. I don't expect Fizz to do something about that but they should at least be able to know the number of clients in a sector. I upgraded to Oxio, same speed and cheaper. Speed never degraded. I…
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So here is what I tried about my speed issues Reboot modem reset modem Disconnect eveything except wired computer Run the same number of device/streams during the day. Conclusion At 20:00 the speed drops to 2 mb. Connections drop constatnly At 10:00 Speed stays at 58 mb with no disconnection. So it really looks like a…
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Chatted with support 3 times with no solutions. Reboots and factory reset didn't change anything
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So there is really nothing that can be done one the phone side I guess.
