Marc-André R. #79 ✭✭

This seems to be short-notice... As others said, I thought it was supposed to be a 30 days notice...

As said by Sergio, you probably need to enter the APN Setting manually. Some older phone doesn't receive config messages but still, support Fizz by entering the config manually. That's what I did on my wife phone, a Galaxy Grand Prime, works like a charm.

I do agree with others saying that more transparency about the situation would be appreciated.

This is getting ridiculous... Next time I found a good deal somewhere else, I'm leaving and bring my two lines with me! I'm done with it!

I was looking at the console this morning to see if it was fixed and guess what. It is not fixed and there's even more! They now output all your billing cycle in the console. Although there's no information that can really be used to compromise your data, I think some developers at Fizz/Videotron need to get their sh**…

The risk is not for the advanced user who is cautious about their browser extensions. I see a risk for the average user who might have installed compromised extensions in their browsers that can screen the console output. There's more of them than you can think. This is only happening once logged in the "My Account"…

My last reply got moderated, although I don't see why maybe not enough time between replies. I was answering to @Rebecca S. who said it wasn't an issue. I'll summarize what I said in that moderated reply that isn't yet approved apparently. This is definitely an issue, leaking consumer information is never and will never be…

This happens when you are logged in your account. Each time you navigate, it prints out in the console. This is definitely an issue, peoples have all sort of crap installed on their computers, there's more software than you think that can be interested in what's in your console output. In any case, consumer information…

This is what I'm trying to do with this post. There was no way to contact them directly, the chat is overloaded so I don't have the icon, and I'm not a fan of sending a message and hope for a reply, particularly in such case. I thought some exposure might help. Also, sending the message to someone who doesn't understand at…

It's back now in Sherbrooke, QC as well. LTE+ and LTE.

Still on 4G here in Sherbrooke, QC, no sign of LTE. Rebooted my phone, toggling plane mode, nothing do it. The fix might not be rolled out here yet.

8:25 AM, it's back here after almost 20h outage. Sherbrooke, Quebec area, though it probably doesn't matter where I am. I'd really like to have some explanation on what happened from Fizz guys... This is not something I'll tolerate another time. I'll even try to have some credits when I'll succeed to join the chat...

This is still not working this morning... 18h without being able to send any SMS. This is ridiculous... I'm contacting them today, if they don't solve my issue, I'm going back to Koodo!

I have the exact same issue here. Everything works fine except sending sms. Sherbrooke, Quebec area. Seems like an issue on Fizz,/Videotron end. Rebooted my phone à few times, event shutdown and let it on the counter for a while before restating it, still the same issue. I would say this started around 11AM this morning.…