Jiangzhou H.

Comments

I did not know what was happened. This morning, it seemed that the receiving a call works normal. I will verify the function of sending and receiving text. Anyway, thanks you guys' help.Hope Fizz can improve their customer support service.

in cannot receive call error message "um1/um2 the number you are reached is not in service" Comment by Jiangzhou H. December 2018
2018-12-28 8：22pm update Just put some updated information here. Today about 4 pm I wrote a contact form to Fizz team, in which I highlight ed my account number in former phone service provider and the IMEI number. Around 7 pm I received an email from Fizz saying they can not transfer my phone number and ask me my account…

in cannot hear any incoming calls Comment by Jiangzhou H. December 2018
you can also use your IMEI number to do a transfer. To find the 15 digit IMEI number in your phone by dialling *#06#.

in How can I transfer my number from Fongo (voip) Comment by Jiangzhou H. December 2018
You can do this when you activate your card and order a plan. Normally, you need to provide your account number in your previous provider. however, it depends, mostly it goes smoothly, sometimes you will confront some problems and can not do a transfer by the system automatically. in such condition, you need to fill a…

in How can I transfer my number from Fongo (voip) Comment by Jiangzhou H. December 2018