Jason H. #1937

Comments

I have contacted you during two of my trips and have been told that the problem would be escalated. No one has contacted me since.

in How does one ensure wallet funds work in the USA for a plan with Canada coverage zone? Comment by Jason H. #1937 May 2019
Thanks for the suggestion. I do have a RM SIM, but I am hoping to solve the problem such that it is seemless and I can continue to use my Fizz number.

in How does one ensure wallet funds work in the USA for a plan with Canada coverage zone? Comment by Jason H. #1937 May 2019
I understand, but that doesn't explain the lack of voice or SMS. The agreement with AT&T in the USA seems to support LTE.

in How does one ensure wallet funds work in the USA for a plan with Canada coverage zone? Comment by Jason H. #1937 April 2019
There are PAYG rates for calls, texts, and data. I was able to use data this past weekend without an add-on. I had LTE data, no need for 3G.

in How does one ensure wallet funds work in the USA for a plan with Canada coverage zone? Comment by Jason H. #1937 April 2019
TD Bank does not work for me, as of this moment. Please Fizz, more details are needed to show your users that you take this problem seriously.

in SMS (2-factor authentication) issues Comment by Jason H. #1937 February 2019