James W. 5539

Comments

Jacob, I sent a request in via their Facebook page just explaining what happened. It took two weeks for them to resolve it.

in (Thank you) Are you travelling? We need your help Comment by James W. 5539 January 2019
Just following up that customer support was able to fix the $5 wallet issue I had while roaming. Hopefully, that bug is now a thing of the past.

in (Thank you) Are you travelling? We need your help Comment by James W. 5539 January 2019
Just got back from 5 days in the Dominican Republic. Before the trip I bought the 1G travel add-on for Latin America Zone and also put $5 in my wallet to cover texts. Network was Altice. Both data and texting worked great. Didn't run a specific speed test but felt as fast as being on the home Fizz network. The only issue I…

in (Thank you) Are you travelling? We need your help Comment by James W. 5539 January 2019