Comments
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Jacob, I sent a request in via their Facebook page just explaining what happened. It took two weeks for them to resolve it.
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Just following up that customer support was able to fix the $5 wallet issue I had while roaming. Hopefully, that bug is now a thing of the past.
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Just got back from 5 days in the Dominican Republic. Before the trip I bought the 1G travel add-on for Latin America Zone and also put $5 in my wallet to cover texts. Network was Altice. Both data and texting worked great. Didn't run a specific speed test but felt as fast as being on the home Fizz network. The only issue I…