Jacob S. #368 ✭✭

same here in Ottawa, no service. Should we bet on how long this outage will last?..:-)

I got a sense the network is run by collage kids out of their garage. No serious telecom startup, especially back by one of the established providers would have such poor reliability.

I agree. It's absolutely amateurish service. Not a serious company at all.

I've used 2FA with few companies lately (eg. GoDaddy, Hotmail, Ebay, gmail) they all worked fine, however text message with code was sent from a regular (long form) number. At the same time, I have alerts setup with my bank, which usually come from short numbers and they still don't work. I guess if 2FA uses long numbers…

I'm pretty sure it'll go up significantly. The current $5 for 1GB is way below market. Compare it with what Fizz currently offers for the travel add-on to the US: 1GB for $20. And roaming in US is usually cheaper than other countries.

In my case, traveled to Mexico in December, I was only able to get data working on At&t. All other operators did not work. On At&t got 3G only, connection was stable, however was definitely throttled. Speedtest showed way below 3G speed.

I don't think it's a problem of the local operator, but rather an agreement Fizz has with them. Bell phone on the same network had much faster speed and connection reliability. I don't care if it's HSPA as is quite fast, unless it's throttled.

I did the same few times, plus submitted claim form and spoke via chat few times. Nothing moved. I guess you got lucky.

James, what did you do? My case is still unresolved. It has been almost 2 months.

School bus cancellation alerts via SMS not working either in Ottawa. Seriously, Fizz?

Scotiabank alerts are still NOT working.

In Mexico only AT&T worked for me. Had to manually chose this operator.

Same issue here. Was in Mexico early December. Purchased 1Gb Latin America plan, put $5 in the wallet for incidentals, which disappeared the same day I landed in Mexico and started using data. Opened ticket with Fizz when got back home, still waiting to be resolved. It has been over a month now, just ridiculous. This…

I was able to receive text in Mexico, but could not send it. Voice calls did not work either way. I would get an error message trying to make a call. When calling my Canadian number from another phone I heard "number is not active" . Data was working fine only with AT&T Mexico.

Traveled to Mexico early December. Purchased 1GB / $5 data package for Latin America. Out of 3 local operators, I could only get data working on AT&T Mexico in 3G. I had to select operator manually on my phone to connect to AT&T. In auto mode phone would connect to Movistar, I'd see H+ data connection, but I was not able…

Went to Mexico recently. Purchased 1GB / $5 data package for Latin America. Out of 3 local operators, I could only get data working on AT&T Mexico in 3G. I had to select operator manually on my phone to connect to AT&T. In auto mode phone would connect to Movistar, I'd see H+ data connection, but I was not able to access…

Calls started dropping again for me tonight. I guess it's related to the increased traffic on their network during peak hours. Very annoying!!!!!!!! Fizz definitely should compensate for this.

Calls started dropping again for me tonight. I guess it's related to the increased traffic on their network during peak hours. Very annoying!!!!!!!! Fizz definitely should compensate for this.

Same problem here in Ottawa. No connection to the network. No service...it's getting annoying!!!!!!!!!!!!