Ivan Y. #2955

Similar thing happened to me. Make sure you contact Fizz (I did via chat) and they reimbursed me for the sim card that was not received.

in Where is my SIM card - it’s the second I have paid for but not been delivered Comment by Ivan Y. #2955 March 2019

Definitely doesn't seem to be a credit card problem as stated above. Something is wrong on their end which I hope gets resolved.

in Are certain type(s) of credit cards being rejected? Comment by Ivan Y. #2955 March 2019

Doesn't seem like an isolated incident.. I have the same problem.

in Payment not working on Tangerine Credit Card Comment by Ivan Y. #2955 March 2019

For now yes but I still have 3 days left on my month. I assume it will be suspended after that. I'm still confused why they sent me this email now and not when they are supposed to withdraw payment from my credit card.

in Payment Failed - What went wrong? Comment by Ivan Y. #2955 March 2019

Chatting with Fizz.. not very helpful. CSR said it might be an issue with the "payment system." Not sure when it will be fixed. Here's a copy of my chat.

in Payment Failed - What went wrong? Comment by Ivan Y. #2955 March 2019

I had a similar issue. Just open chat with Fizz and they will tell you to order a new SIM and will refund you the original one.

in A weekly delay in sending sim from Fizz.what should I do? Comment by Ivan Y. #2955 February 2019

Ivan Y. #2955 ✭✭

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