Ilo ✭✭

@Fizzy Thanks for your reply. We have been trying to get this solved all afternoon and without success. I think that if the order was not completed, as FIZZ has all his information, they should have at least sent an email to fix that. In any case, it is now after 5 here and no one came. Thanks to my suggestion, he will be…

@PF_Ref_D2U9A Thank you for your answer He can not go to Manage Plan as he doesn't have that page yet when he logs in. I can do all of that because my account is already established, so it is not the same.

@Daphizzer Thank you for your reply. He has tried everything and nothing has worked as there is no HUMAN to talk to. The WhatsApp number does not work. Messenger and chat are automated replies. As for logging into his page to go to the Manage Plan, he can't do that because he doesn't have that page yet as his internet is…

We have tried everything. When he clicks on the link, he doesn't get a person but a computer responding and he is not able to get his question answered. If Fizz doesn't come today, as was seemingly scheduled, then he will be without internet. This is not acceptable and it is an embarrassment to me for suggesting Fizz to…

@Fizzy I didn't tag any of the answers as best because they all had valid suggestions, but I did want to reply to some of the questions that were asked in the thread and was frustrated not to be able to. If this works, then problem solved. I was asked who I had paid money to. It was a site called JustAsk. I was offered the…

@Lieux I don't know if this is what you mean. I am here learning :) I understand what you are saying. Thank you for your reply