Comments
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I sent them message on facebook but did not get response as of now. Also no bubble appears on the website either.
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I did not change the speed on plan it was by default and I did not realize. I confirmed with Fizz that I can change the speed back to OLD and price will be re-adjusted for BETA user price. In other terms I never intentionally changed the plan, you have to do it once you change the address. Since the old Modem does not work…