Haig ✭✭

Exactly the same thing happened to me. Contacted customer service THEN had to escalate with an official complaint. After several back and forths, still no satisfactory resolution. It is unacceptable that Fizz makes an error and is unwilling to compensate the customer. This is the equivalent of data robbery. They are…

Thanks Alexsolo. The Status page was all green even with the system down? Strange reporting. I activated the new account almost a month ago, so let's hope this works tonight.